Reservations and Cancellations

Reservations

Please note that we require credit or debit card details upon booking in order to secure your appointment. Alternatively you can pay for your treatment in full at the time of booking. All packages and hen party bookings are payable in advance at the time of booking.

Payment

We accept cash and all major debit and credit cards except American Express. Body & Soul does not accept cheques. Card payments must be over £10.00.

Deposits

We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellation Policy.

Cancellation Policy

As courtesy to other clients and your therapist we require at least 24 hours' notice if you need to cancel or change an appointment. All appointments cancelled without 24 hours notice will incur a fee of 50%. All missed appointments will be charged at full treatment price. All packages require a minimum of 72 hours to avoid charges.

Prices

Body & Soul reserve the right to change their prices at any time without prior notice.

VAT No. 844 231 249